Settings

This page documents all available sections and properties that may be passed into the settings prop of the ChatBot. For an example on how to structure your settings, please refer to the default settings in the dropdown below.

Click to view default settings

const DefaultSettings: Settings = {
	general: {
		primaryColor: "#42b0c5",
		secondaryColor: "#491d8d",
		fontFamily: "-apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', " +
			"'Ubuntu', 'Cantarell', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', " +
			"sans-serif",
		showHeader: true,
		showFooter: true,
		showInputRow: true,
		actionDisabledIcon: actionDisabledIcon,
		embedded: false,
		flowStartTrigger: "ON_LOAD",
	},
	tooltip: {
		mode: "CLOSE",
		text: "Talk to me! 😊",
	},
	chatButton: {
		icon: ChatIcon,
	},
	header: {
		title: (
			<div style={{cursor: "pointer", margin: 0, fontSize: 20, fontWeight: "bold"}} onClick={
				() => window.open("https://github.com/tjtanjin/")
			}>
				Tan Jin
			</div>
		),
		showAvatar: true,
		avatar: botAvatar,
		buttons: [Button.NOTIFICATION_BUTTON, Button.AUDIO_BUTTON, Button.CLOSE_CHAT_BUTTON],
		closeChatIcon: CloseChatIcon,
	},
	notification: {
		disabled: false,
		defaultToggledOn: true,
		volume: 0.2,
		icon: NotificationIcon,
		iconDisabled: NotificationIconDisabled,
		sound: notificationSound,
		showCount: true,
	},
	audio: {
		disabled: true,
		defaultToggledOn: false,
		language: "en-US",
		voiceNames: ["Microsoft David - English (United States)", "Alex (English - United States)"],
		rate: 1,
		volume: 1,
		icon: AudioIcon,
		iconDisabled: AudioIconDisabled,
	},
	chatHistory: {
		disabled: false,
		maxEntries: 30,
		storageKey: "rcb-history",
		storageType: "LOCAL_STORAGE",
		viewChatHistoryButtonText: "Load Chat History ⟳",
		chatHistoryLineBreakText: "----- Previous Chat History -----",
		autoLoad: false,
	},
	chatInput: {
		disabled: false,
		allowNewline: false,
		enabledPlaceholderText: "Type your message...",
		disabledPlaceholderText: "",
		showCharacterCount: false,
		characterLimit: -1,
		botDelay: 1000,
		sendButtonIcon: SendButtonIcon,
		blockSpam: true,
		sendOptionOutput: true,
		sendCheckboxOutput: true,
		buttons: [Button.VOICE_MESSAGE_BUTTON, Button.SEND_MESSAGE_BUTTON]
	},
	chatWindow: {
		showScrollbar: false,
		autoJumpToBottom: false,
		showMessagePrompt: true,
		messagePromptText: "New Messages ↓",
		messagePromptOffset: 30,
		defaultOpen: false,
	},
	sensitiveInput: {
		maskInTextArea: true,
		maskInUserBubble: true,
		asterisksCount: 10,
		hideInUserBubble: false,
	},
	userBubble: {
		animate: true,
		showAvatar: false,
		avatar: userAvatar,
		simStream: false,
		streamSpeed: 30,
		dangerouslySetInnerHtml: false,
	},
	botBubble: {
		animate: true,
		showAvatar: false,
		avatar: botAvatar,
		simStream: false,
		streamSpeed: 30,
		dangerouslySetInnerHtml: false,
	},
	voice: {
		disabled: true,
		defaultToggledOn: false,
		language: "en-US",
		timeoutPeriod: 10000,
		autoSendDisabled: false,
		autoSendPeriod: 1000,
		sendAsAudio: false,
		icon: VoiceIcon,
		iconDisabled: VoiceIconDisabled,
	},
	footer: {
		text: (
			<div style={{cursor: "pointer", display: "flex", flexDirection: "row", alignItems: "center", columnGap: 3}} 
				onClick={() => window.open("https://react-chatbotify.com")}
			>
				<span key={0}>Powered By </span>
				<div
					key={1}
					style={{
						borderRadius: "50%",
						width: 14,
						height: 14,
						display: "flex",
						justifyContent: "center",
						alignItems: "center",
						background: "linear-gradient(to right, #42b0c5, #491d8d)",
					}}
				>
					<ChatIcon style={{ width: "80%", height: "80%", fill: "#fff" }} />
				</div>
				<span key={2} style={{fontWeight: "bold"}}> React ChatBotify</span>
			</div>
		),
		buttons: [Button.FILE_ATTACHMENT_BUTTON, Button.EMOJI_PICKER_BUTTON]
	},
	fileAttachment: {
		disabled: false,
		multiple: true,
		accept: ".png",
		icon: FileAttachmentIcon,
		iconDisabled: FileAttachmentIcon,
		sendFileName: true,
		showMediaDisplay: false,
	},
	emoji: {
		disabled: false,
		icon: EmojiIcon,
		iconDisabled: EmojiIcon,
		list: ["😀", "😃", "😄", "😅", "😊", "😌", "😇", "🙃", "🤣", "😍", "🥰", "🥳", "🎉", "🎈", "🚀", "⭐️"]
	},
	toast: {
		maxCount: 3,
		forbidOnMax: false,
		dismissOnClick: true,
	},
	event: {
		rcbPreInjectMessage: false,
		rcbPostInjectMessage: false,
		rcbStartStreamMessage: false,
		rcbChunkStreamMessage: false,
		rcbStopStreamMessage: false,
		rcbRemoveMessage: false,
		rcbLoadChatHistory: false,
		rcbToggleChatWindow: false,
		rcbToggleAudio: false,
		rcbToggleNotifications: false,
		rcbToggleVoice: false,
		rcbChangePath: false,
		rcbShowToast: false,
		rcbDismissToast: false,
		rcbUserSubmitText: false,
		rcbUserUploadFile: false,
		rcbTextAreaChangeValue: false,
		rcbPreLoadChatBot: false,
		rcbPostLoadChatBot: false,
	},
	ariaLabel: {
		chatButton: "open chat",
		audioButton: "toggle audio",
		closeChatButton: "close chat",
		emojiButton: "emoji picker",
		fileAttachmentButton: "upload file",
		notificationButton: "toggle notifications",
		sendButton: "send message",
		voiceButton: "toggle voice",
		inputTextArea: "input text area",
	},
	device: {
		desktopEnabled: true,
		mobileEnabled: true,
		applyMobileOptimizations: true,
	}
}

Info

Default values for icons, avatars and JSX Elements may not be reflected in the tables below due to space constraints. If you would like information on those, you may refer to the source code containing the default settings here.

Sections

Below is a list of available sections along with a brief description for each of them:

Name	Type	Description
ariaLabel	object	Configuration for chatbot accessibility.
audio	object	Configuration for chatbot audio.
botBubble	object	Configuration for bot chat bubbles.
chatButton	object	Configuration for the chatbot button.
chatWindow	object	Configuration for the chatbot window.
chatHistory	object	Configuration for chatbot chat history.
chatInput	object	Configuration for chatbot input.
device	object	Configuration for chatbot behavior on different devices.
emoji	object	Configuration for chatbot emojis.
event	object	Configuration for chatbot events.
fileAttachment	object	Configuration for chatbot file attachments.
footer	object	Configuration for the chatbot footer.
general	object	Configuration for the general aspects of the chatbot.
header	object	Configuration for the chatbot header.
notification	object	Configuration for chatbot notifications.
sensitiveInput	object	Configuration for chatbot sensitive input.
toast	object	Configuration for the chatbot toast.
tooltip	object	Configuration for the chatbot tooltip.
userBubble	object	Configuration for user chat bubbles.
voice	object	Configuration for chatbot voice.

Section Details

Below is a detailed description of each section and the properties they contain.

---

ariaLabel

Properties here provide accessible labels for various chatbot interface elements. These labels are used by screen readers to enhance accessibility for users.

Name	Type	Default	Description
chatButton	string	"open chat"	Accessible label for the button that opens the chat window.
audioButton	string	"toggle audio"	Accessible label for the button that toggles audio.
closeChatButton	string	"close chat"	Accessible label for the button that closes the chat window.
emojiButton	string	"emoji picker"	Accessible label for the button that opens the emoji picker.
fileAttachmentButton	string	"upload file"	Accessible label for the button that allows users to upload files.
notificationButton	string	"toggle notifications"	Accessible label for the button that toggles notifications on or off.
sendButton	string	"send message"	Accessible label for the button that sends input message.
voiceButton	string	"toggle voice"	Accessible label for the button that toggles voice.
inputTextArea	string	"input text area"	Accessible label for the text area where users input their messages.

audio

Properties here handle the playing of audio for messages sent by the bot. When toggled on, messages sent by the bot will be read out. Note that audio is not supported for messages sent in real-time stream.

Name	Type	Default	Description
disabled	boolean	true	Specifies whether chatbot audio is disabled.
defaultToggledOn	boolean	false	Specifies whether chatbot audio is toggled on by default.
language	string	"en-US"	The language for chatbot audio, set by a string representing a BCP 47 language tag.
voiceNames	Array<string>	"Google US English Male"	An array of voice names for the chatbot audio. Voices are based off what is provided in SpeechSynthesis - you can provide as many voices as you wish (the first voice matched will be used).
rate	number	1	The rate (between 0.1 to 10) at which chatbot audio is played.
volume	number	1	The volume (between 0 to 1) at which chatbot audio is played.
icon	SVGElement | string	-	SVG element import or image URL for the audio icon to be displayed in the chatbot interface.
iconDisabled	SVGElement | string	-	SVG element import or image URL for the audio icon to be displayed in the chatbot interface when it is disabled.

botBubble

Properties here handle the chat bubble for messages sent by the bot.

Name	Type	Default	Description
animate	boolean	true	Specifies whether the bot chat bubbles should be animated.
showAvatar	boolean	false	Specifies whether the avatar should be displayed for bot chat bubbles.
avatar	string	-	Image import or URL for the avatar to be displayed for bot chat bubbles.
simStream	boolean	false	Specifies whether to simulate text messages from the bot as a stream.
streamSpeed	number	30	Specifies the interval in milliseconds between streaming each character (ignored if simStream is false).
dangerouslySetInnerHtml	boolean	false	Specifies whether to allow setting of raw HTML content within a bot message bubble (if true, do sanitize input strings and use with caution).

chatButton

Properties here handle the chat button that is used to toggle chat window. Note that the chat button does not show if chat window is embedded.

Name	Type	Default	Description
icon	SVGElement | string	-	SVG element import or image URL for the chatbot button.

chatWindow

Properties here handle the UI/UX in the chat window. Note that it is recommended to stick to default values for this section as they have been optimized for the ideal experience.

Name	Type	Default	Description
showScrollbar	boolean	false	Specifies whether scrollbar will be shown when chat messages overflow the window.
autoJumpToBottom	boolean	false	Specifies whether new messages will always send the user to the bottom of the chat window (recommended to keep false as this can be disruptive).
showMessagePrompt	boolean	true	Specifies whether to show a message prompt when new messages are received while a user is scrolling the window.
messagePromptText	string	"New Messages ↓"	The text to be displayed on the message prompt shown.
messagePromptOffset	number	30	The offset (in pixels) that the user must be from the bottom of the chat window to be considered scrolling and thus see the message prompt (recommended to keep at 30 or higher).
defaultOpen	boolean	false	Specifies whether the chat window should be open by default (ignored if chatbot is embedded).

chatHistory

Properties here handle the viewing of chat history.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether chatbot chat history is disabled.
maxEntries	number	30	The maximum number of chat history entries to display.
storageKey	string	"rcb-history"	The key to use for storing chat history. Can be ignored if you only have a single instance of the chatbot on your website. Otherwise, if multiple chatbots share the same storage key, their chat history will overlap.
storageType	string	"LOCAL_STORAGE"	The type of storage to use for chat history which can either be LOCAL_STORAGE or SESSION_STORAGE.
viewChatHistoryButtonText	string	"Load Chat History"	The text to be displayed on the view chat history button.
chatHistoryLineBreakText	string	"----- Previous Chat History -----"	The text to be displayed as a line break in the chat history.
autoLoad	boolean	false	Specifies whether to automatically load chat history on start (requires disabled to be set to false as well)

chatInput

Properties here handle the chat input sent by the user. Note that when chatbot input is disabled, emoji picker and voice will also be disabled.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether chatbot input is disabled (can be overriden by the chatDisabled attribute within a Block).
allowNewline	boolean	false	Specifies whether newline is allowed in chatbot input.
enabledPlaceholderText	string	"Type your message..."	The placeholder text to display in the chat input when it is enabled.
disabledPlaceholderText	string	""	The placeholder text to display in the chat input when it is disabled.
showCharacterCount	boolean	false	Specifies whether to show the character count and limit (note that this value is ignored if characterLimit is not set to 0 or more).
characterLimit	number	-1	The maximum number of characters allowed in the chat input, defaults to -1 (no limit).
botDelay	number	1000	The delay in milliseconds before chatbot responses are displayed (minimum value of 500).
sendButtonIcon	SVGElement | string	-	SVG element import or image URL for the send button to be displayed in the chat input.
blockSpam	boolean	true	Specifies whether user input should be blocked while the bot is processing its next action (highly recommended to keep this true as spamming messages can result in unexpected behaviors).
sendOptionOutput	boolean	true	Specifies whether to send user option as a message to the bot.
sendCheckboxOutput	boolean	true	Specifies whether to send user selection(s) as a message to the bot.
buttons	Array<string | JSX.Element>	[Button.VOICE_MESSAGE_BUTTON, Button.SEND_MESSAGE_BUTTON]	An ordered list of buttons to show in the chat input (supports both default buttons and custom components) - for the list of default buttons, import the Button constant from the library.

device

Properties here handle the chatbot behavior on different devices (e.g. desktop/mobile).

Name	Type	Default	Description
desktopEnabled	boolean	true	Specifies whether the chatbot is enabled for users on desktop.
mobileEnabled	boolean	true	Specifies whether the chatbot is enabled for users on mobile.
applyMobileOptimizations	boolean	true	Specifies if optimizations should be applied on mobile (e.g. auto fullscreen for better viewing). This option is irrelevant if mobileEnabled is false.

emoji

Properties here handle the emoji picker. Note that this feature will be disabled if chat input is disabled.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether emoji picker is disabled.
icon	SVGElement | string	-	SVG element import or image URL for the emoji icon to be displayed in the chatbot footer.
iconDisabled	SVGElement | string	-	SVG element import or image URL for the emoji icon to be displayed in the chatbot footer when it is disabled.
list	Array<string>	["😀", "😃", "😄", "😅", "😊", "😌", "😇", "🙃", "🤣", "😍", "🥰", "🥳", "🎉", "🎈", "🚀", "⭐️"]	An array of emojis available for selection in the emoji picker.

event

Properties here handle the events emitted by the chatbot. All events have a default value of false. By enabling these events, the chatbot will emit the respective events when specific actions are triggered within the bot's lifecycle.

Name	Type	Default	Description
RcbChangePath	boolean	false	Specifies whether the RcbChangePathEvent will be emitted.
RcbChunkStreamMessage	boolean	false	Specifies whether the RcbChunkStreamMessageEvent will be emitted.
RcbDismissToast	boolean	false	Specifies whether the RcbDismissToastEvent will be emitted.
RcbLoadChatHistory	boolean	false	Specifies whether the RcbLoadChatHistoryEvent will be emitted.
RcbPostInjectMessage	boolean	false	Specifies whether the RcbPostInjectMessageEvent will be emitted.
RcbPreInjectMessage	boolean	false	Specifies whether the RcbPreInjectMessageEvent will be emitted.
RcbRemoveMessage	boolean	false	Specifies whether the RcbRemoveMessageEvent will be emitted.
RcbShowToast	boolean	false	Specifies whether the RcbShowToastEvent will be emitted.
RcbStartStreamMessage	boolean	false	Specifies whether the RcbStartStreamMessageEvent will be emitted.
RcbStopStreamMessage	boolean	false	Specifies whether the RcbStopStreamMessageEvent will be emitted.
RcbToggleAudio	boolean	false	Specifies whether the RcbToggleAudioEvent will be emitted.
RcbToggleChatWindow	boolean	false	Specifies whether the RcbToggleChatWindowEvent will be emitted.
RcbToggleNotifications	boolean	false	Specifies whether the RcbToggleNotificationsEvent will be emitted.
RcbToggleVoice	boolean	false	Specifies whether the RcbToggleVoiceEvent will be emitted.
RcbUserSubmitText	boolean	false	Specifies whether the RcbUserSubmitTextEvent will be emitted.
RcbUserUploadFile	boolean	false	Specifies whether the RcbUserUploadFileEvent will be emitted.
RcbTextAreaChangeValue	boolean	false	Specifies whether the RcbTextAreaChangeValueEvent will be emitted.

fileAttachment

Properties here handle the file attachment button.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether chatbot file attachments are disabled.
multiple	boolean	true	Specifies whether multiple file attachments are allowed.
accept	string	*	The accepted file types for file attachments (e.g. ".png, .jpg" to restrict file types or * to accept all file types).
sendFileName	boolean	true	Specifies whether to send a message with name(s) of file attachments as a message to the bot.
showMediaDisplay	boolean	true	Specifies whether file attachments that are either image, video or audio will be displayed (previewed).
icon	SVGElement | string	-	SVG element import or image URL for the file attachment icon to be displayed in the chatbot footer.
iconDisabled	SVGElement | string	-	SVG element import or image URL for the file attachment icon to be displayed in the chatbot footer when it is disabled.

footer

Properties here handle the chat footer.

Name	Type	Default	Description
text	string | JSX.Element	-	The text or JSX element to be displayed in the chatbot footer.
buttons	Array<string | JSX.Element>	[Button.FILE_ATTACHMENT_BUTTON, Button.EMOJI_PICKER_BUTTON]	An ordered list of buttons to show in the footer (supports both default buttons and custom components) - for the list of default buttons, import the Button constant from the library.

general

Properties here handle general configurations for the chatbot.

Name	Type	Default	Description
primaryColor	string	"#42b0c5"	The primary color for the chatbot's interface.
secondaryColor	string	"#491d8d"	The secondary color for the chatbot's interface.
fontFamily	string	"-apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', 'Oxygen', 'Ubuntu', 'Cantarell', 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif"	The default font family to be used for the chatbot's text.
showHeader	boolean	true	Specifies whether the header should be shown in the chat window.
showFooter	boolean	true	Specifies whether the footer should be shown in the chat window.
showInputRow	boolean	true	Specifies whether the chat input row should be shown in the chat window.
actionDisabledIcon	string	-	The cursor image to display when hovering over an action that is disabled.
embedded	boolean	false	Specifies whether the chatbot is embedded in the webpage or accessed through a floating button. Note that notifications feature will not work for embedded chat windows.
flowStartTrigger	string	"ON_LOAD"	The trigger for starting chatbot flow which includes: ON_LOAD: Flow begins on chatbot load ON_CHATBOT_INTERACT: Flow begins when user interacts with chatbot ON_PAGE_INTERACT: Flow begins when user interacts with page

header

Properties here handle the chat header.

Name	Type	Default	Description
title	string | JSX.Element	-	The title to be displayed in the chatbot header.
showAvatar	boolean	true	Specifies whether the avatar should be displayed in the chatbot header.
avatar	string	-	Image import or URL for the avatar to be displayed in the chatbot header.
closeChatIcon	SVGElement | string	-	SVG element import or image URL for the close chat icon to be displayed in the chatbot header.
buttons	Array<string | JSX.Element>	[Button.NOTIFICATION_BUTTON, Button.AUDIO_BUTTON, Button.CLOSE_CHAT_BUTTON]	An ordered list of buttons to show in the header (supports both default buttons and custom components) - for the list of default buttons, import the Button constant from the library.

notification

Properties here handle the message notification sent to the user. When toggled on, a notification sound will be played when a message is sent while the chat window is closed or while the user is alt-tab. For embedded chatbots, notification will be played if chatbot is scrolled out of view.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether chatbot notifications are disabled.
defaultToggledOn	boolean	true	Specifies whether chatbot notifications are toggled on by default.
volume	number	0.2	The volume (between 0 to 1) at which notification sound is played.
notificationSound	string	-	The sound to be played for chatbot notifications.
icon	SVGElement | string	-	SVG element import or image URL for the notification icon to be displayed in the chatbot header.
iconDisabled	SVGElement | string	-	SVG element import or image URL for the notification icon to be displayed in the chatbot header when it is disabled.
showCount	boolean	true	Specifies whether unread message count is shown on the top right corner of the chatbot button (this option is ignored if notification is disabled).

sensitiveInput

Properties here handle sensitive chat input sent by the user.

Name	Type	Default	Description
maskInTextArea	boolean	true	Specifies whether to mask sensitive text with asterisks within the chat input textarea that users type in (if hideInUserBubble is set to true, it will override this option).
maskInUserBubble	boolean	true	Specifies whether to mask sensitive text with asterisks within the user message bubble sent to chat.
asterisksCount	number	true	Specifies the number of asterisks used to mask the sensitive text in chat bubbles.
hideInUserBubble	boolean	true	Specifies whether to completely hide user message bubbles containing sensitive text when sent to chat.

toast

Properties here handle toasts shown in the chatbot.

Name	Type	Default	Description
maxCount	number	3	Specifies the maximum number of toasts that can be shown at once.
forbidOnMax	boolean	false	If true, new toasts will be prevented from being shown when the max number of toasts has been reached. If false, new toasts will be shown but the oldest toasts beyond the max limit will be removed.
dismissOnClick	boolean	true	If true, clicking on toasts will dismiss them.

tooltip

Properties here handle the tooltip shown beside the chat button.

Name	Type	Default	Description
mode	string	"CLOSE"	The mode of the tooltip which includes: ALWAYS: Tooltip is always shown CLOSE: Tooltip is shown when chat window is closed START: Tooltip is shown once on page load NEVER: Tooltip is never shown
text	string	"Talk to me! 😊"	The text to be displayed in the tooltip.

userBubble

Properties here handle the chat bubble for messages sent by the user.

Name	Type	Default	Description
animate	boolean	true	Specifies whether the user chat bubbles should be animated.
showAvatar	boolean	false	Specifies whether the avatar should be displayed for user chat bubbles.
avatar	string	-	Image import or URL for the avatar to be displayed for user chat bubbles.
simStream	boolean	false	Specifies whether to simulate text messages from the user as a stream.
streamSpeed	number	30	Specifies the interval in milliseconds between streaming each character (ignored if simStream is false).
dangerouslySetInnerHtml	boolean	false	Specifies whether to allow setting of raw HTML content within a user message bubble (if true, do sanitize input strings and use with caution).

voice

Properties here handle the voice to text feature (feature is available only on desktop). Note that this feature will be disabled if chat input is disabled.

Name	Type	Default	Description
disabled	boolean	false	Specifies whether chatbot voice is disabled.
defaultToggledOn	boolean	false	Specifies whether chatbot voice is toggled on by default.
language	string	"en-US"	The expected language from the user, set by a string representing a BCP 47 language tag.
timeoutPeriod	number	10000	The timeout period in milliseconds for chatbot voice before it automatically toggles off.
autoSendDisabled	boolean	false	Specifies whether auto-sending of voice messages into the chat is disabled.
autoSendPeriod	number	1000	The period in milliseconds after which voice messages are automatically sent.
sendAsAudio	boolean	false	Specifies whether voice input will be sent as an audio file instead (note that autoSend features will not work if this is true).
icon	SVGElement | string	-	SVG element import or image URL for the voice icon to be displayed in the chatbot interface.
iconDisabled	SVGElement | string	-	SVG element import or image URL for the voice icon to be displayed in the chatbot interface when it is disabled.